

Unplanned infrastructure power outage on ColHub Node 2 since 6:19 UTC (9-Nov-2017)
09 Nov 2017
Collaborative users are informed that OVH is facing a major electrical problem at their data centre in Strasbourg where ColHub Node 2 is running. ColHub Node 2 service has been down since 6:19 UTC of the 9th of November 2017.
Investigation of the problem with ERDF (the national company in charge of the electrical network) is ongoing.
We apologise for the inconvenience this may cause.
Investigation of the problem with ERDF (the national company in charge of the electrical network) is ongoing.
We apologise for the inconvenience this may cause.


S-3A Data Unavailability (August 24th/ September 11th and 13th, 2017)
08 Nov 2017
Due to Radio Frequency Interference events with other spacecraft on 24 August and 11 and 13 September 2017, some data was lost for Sentinel-3A during the downlink orbits 7914, 8172 and 8194.
The absolute sensing orbits involved were 7913 (relative orbit 240 of cycle 21), 8171 (relative orbit 113 of cycle 22), 8172 (relative orbit 114 of cycle 22) and 8193 (relative orbit 135 of cycle 22).
This impacted the data from the instruments for the following UTC time periods:
The absolute sensing orbits involved were 7913 (relative orbit 240 of cycle 21), 8171 (relative orbit 113 of cycle 22), 8172 (relative orbit 114 of cycle 22) and 8193 (relative orbit 135 of cycle 22).
This impacted the data from the instruments for the following UTC time periods:
- OLCI - From 17:16:21 to 17:19:21 on 24 August. From 19:25:00 to 19:28:00 on 11 September. And from 07:59:43 to 08:02:43 on 13 September.
- SLSTR - From 08:17:43 to 08:20:43 on 13 September.
- SRAL - From 20:17:04 to 20:27:04 on 11 September. And from 08:04:38 to 08:14:38 on 13 September.


Sentinel-2A data dissemination resumes (2 November 2017)
07 Nov 2017
Following the announcement on 31 October 2017, the ground segment anomaly affecting the publication of Sentinel-2A products on the Data Hub services was resolved on 02 November.
The recovery of the Sentinel-2A data missing between 31 October and 02 November is planned to be completed this week.
The recovery of the Sentinel-2A data missing between 31 October and 02 November is planned to be completed this week.


Maintenance on ColHub Node 2 on 6-November-2017 from 08:30 UTC
03 Nov 2017
A maintenance activity is foreseen on Monday, the 6th of November 2017, from 8:30 UTC to 16:30 UTC on the Collaborative Data Hub Node 2 for updating the datahub software to the same version available on Node 1.
During the maintenance window service interruptions might occur.
We apologise for the inconvenience this may cause to your activities.
During the maintenance window service interruptions might occur.
We apologise for the inconvenience this may cause to your activities.


Sentinel-3A SRAL products are now available on the Collaborative Data Hub Service (2 Novem...
02 Nov 2017
We are pleased to inform you that on the 2nd of November 2017 at around 16:05 UTC has started the publication of the Sentinel-3A SRAL products on both nodes of the Collaborative Data service as per news published on the 31st of October.
All the three SRAL production timeliness (NRT, STC and NTC) are made available to the collaborative users.
All the three SRAL production timeliness (NRT, STC and NTC) are made available to the collaborative users.


Unplanned maintenance on ColHub Node 1 on 2 November 2017
02 Nov 2017
Collaborative users are informed that an unplanned maintenance occurred on the infrastructure hosting the Collaborative Data Hub Node 1 access point on the 2nd of November 2017, causing a service downtime from 14:39 UTC to 15:19 UTC.
We apologise for the inconvenience caused.
We apologise for the inconvenience caused.


Temporary publication delay of Sentinel-2A products in the Data Hubs since 31 October 2017
31 Oct 2017
As a consequence of a ground segment anomaly, the availability of Sentinel-2A products in the data hubs is delayed as of today, 31 October 2017.
The anomaly is under investigation, further updates will be provided by end of this week.
We apologise for the inconvenience this may cause.
The anomaly is under investigation, further updates will be provided by end of this week.
We apologise for the inconvenience this may cause.


Sentinel-3A SRAL joins the Collaborative Data Hub: 2 November 2017
31 Oct 2017
Following the transition of Sentinel-3A into routine operations after a successful Routine Operations Readiness Review, the L1B, L1A, L1BS and L2 Near-Real-Time (NRT), Short-Time-Critical (STC) and Non-Time-Critical (NTC) productions of the SAR Radar Altimeter (SRAL) instrument will start to be published on the Collaborative Data Hub service from Thursday, 2nd of November 2017.
The products will be available on both access points: Node 1 and Node 2.
The products will be available on both access points: Node 1 and Node 2.


Missing Sentinel-2B data on 25 and 26 October 2017
31 Oct 2017
As a consequence of an error in the mission planning procedure, orbit 3324 from Sentinel-2B on 25 October 2017 has been lost and orbits 3323, 3325, 3331, 3332 and 3334 on 25 and 26 October have been partially lost.
The issue was resolved on 26 October at 13:00 UTC following a re-planning of the spacecraft.
We apologise for the inconvenience this may cause.
The issue was resolved on 26 October at 13:00 UTC following a re-planning of the spacecraft.
We apologise for the inconvenience this may cause.


Sentinel-2 Level-1C processing baseline 02.06 effective since 23 October 2017
30 Oct 2017
As formerly anticipated in news released on 11/10/2017, we are pleased to confirm that the new processing baseline 02.06 featuring the product format evolution described in the Product Specifications Document issue 14.3 took effect on 23 October 2017. The transition to baseline 02.06 is tagged in every new product generated starting from Sentinel-2A orbit 12198 and Sentinel-2B orbit 3289.
Please note that a typo in one XSD schema distributed as part of the Product Specification Document issue 14.3 has been detected and corrected. The zip attachment with the corrected XSD schemas has now been updated in the document.
Products with the new processing baseline can be searched on the Data Hub using the following query:
processingbaseline:02.06
Please note that a typo in one XSD schema distributed as part of the Product Specification Document issue 14.3 has been detected and corrected. The zip attachment with the corrected XSD schemas has now been updated in the document.
Products with the new processing baseline can be searched on the Data Hub using the following query:
processingbaseline:02.06


Publication of Sentinel-2B on the Collaborative Data Hub Service (30 October 2017)
27 Oct 2017
Collaborative users are informed that on the 30th of October 2017, Sentinel-2B fresh data will be also made available via the Collaborative Data Hub service.
Products can be fetched from both Node 1 and Node 2 access points.
Products can be fetched from both Node 1 and Node 2 access points.


Maintenance on ColHub Node 1 on 30 October 2017 and publication of Sentinel-2B products
27 Oct 2017
Collaborative users are informed that on Monday, 30 October 2017, there will be a maintenance on the Collaborative Data Hub Node 1 (https://colhub.copernicus.eu/dhus) for updating the DHuS software.
The maintenance activity will start at 8:30 UTC and end at 16:30 UTC. During the maintenance window service downtimes might occur.
After the update, it will start the publication of Sentinel-2B fresh data.
The maintenance activity will start at 8:30 UTC and end at 16:30 UTC. During the maintenance window service downtimes might occur.
After the update, it will start the publication of Sentinel-2B fresh data.


Temporary unavailability of Sentinel-2 products
23 Oct 2017
As a consequence of a ground segment anomaly, Sentinel-2 products acquired since 20 October 2017, 10:00 UTC are temporary unavailable in the data hubs.
The recovery has been already started and is planned to be completed within this week.
We apologise for the inconvenience this may cause.
The recovery has been already started and is planned to be completed within this week.
We apologise for the inconvenience this may cause.


Infrastructure maintenance activities on Wed 25 October and Thu 26 October 2017
19 Oct 2017
Infrastructure maintenance activities are scheduled on:
The maintenance will affect the Data Hub services according to the following programme:
Wednesday, 25 October 2017 from 07:00 UTC to 16:30 UTC
Affected Data Hub services:
Affected Data Hub services:
During the maintenance windows service interruptions might occur. The publication of new products will be temporarily delayed for all Sentinel missions.
We apologize for any inconvenience caused.
- Wednesday, 25 October 2017
- Thursday, 26 October 2017
The maintenance will affect the Data Hub services according to the following programme:
Wednesday, 25 October 2017 from 07:00 UTC to 16:30 UTC
Affected Data Hub services:
- Copernicus Open Access Hub (also including API Hub, the Sentinel-2B and the Sentinel-3A Pre-operations Data Hubs)
- International Access Hub - Node 1
- Data Hub Web Portals
Affected Data Hub services:
- Copernicus Services Data Hub
- Collaborative Data Hub - Node 1
- Sentinel-2B and Sentinel-3A Pre-operations Data Hub
During the maintenance windows service interruptions might occur. The publication of new products will be temporarily delayed for all Sentinel missions.
We apologize for any inconvenience caused.


Sentinel-1 product format update
13 Oct 2017
Sentinel-1 users are here reminded that a minor change in the Sentinel-1 product format will occur by end of 2017/beginning of 2018 and are invited to check the new product specifications and sample products available here.


Forthcoming format evolution and new processing baseline for Sentinel-2 Level-1C products
11 Oct 2017
Users are informed that Sentinel-2 Level-1C products will start being distributed with a slightly updated format as of 23 October 2017.
This small evolution features the following main changes:
Detailed information including highlights on the changes implemented is provided in the updated Sentinel-2 Products Specification Document (PSD version 14.3) . Corresponding XSD schemas are also provided with the PSD v. 14.3 document as attachment.
Furthermore, a new L1C sample product is available for download.
As of the 23 October, the routine production featuring this evolution will tag every product with the new processing baseline number 02.06 reported in the product filename and metadata.
The SNAP Software and Sen2Cor processor are being aligned in parallel to the new format and will be made available by mid-October. Backward compatibility with previous formats will be maintained.
This small evolution features the following main changes:
- An update of the product-level Metadata file in the structure holding the quality control report summary references
- An update of the 'Product Discriminator' trailer of the product name and filename
Detailed information including highlights on the changes implemented is provided in the updated Sentinel-2 Products Specification Document (PSD version 14.3) . Corresponding XSD schemas are also provided with the PSD v. 14.3 document as attachment.
Furthermore, a new L1C sample product is available for download.
As of the 23 October, the routine production featuring this evolution will tag every product with the new processing baseline number 02.06 reported in the product filename and metadata.
The SNAP Software and Sen2Cor processor are being aligned in parallel to the new format and will be made available by mid-October. Backward compatibility with previous formats will be maintained.


Degraded Sentinel-1 products geolocation accuracy: reprocessed products available
05 Oct 2017
As announced on 8th September 2017, the Sentinel-1 products acquired within the following sensing times for Sentinel-1A and Sentinel-1B presented a degraded geolocation accuracy:
https://qc.sentinel1.eo.esa.int/disclaimer/26/
https://qc.sentinel1.eo.esa.int/disclaimer/27/
A new version of the impacted products, using correct orbital information, will be available for download starting from today.
- Sentinel-1A: 2017/09/06 18:57:47 UTC - 2017/09/07 08:07:45 UTC
- Sentinel-1B: 2017/09/06 18:07:43 UTC - 2017/09/07 07:17:41 UTC
https://qc.sentinel1.eo.esa.int/disclaimer/26/
https://qc.sentinel1.eo.esa.int/disclaimer/27/
A new version of the impacted products, using correct orbital information, will be available for download starting from today.


Sentinel Data Access Annual Report 2016 - errata corrige
04 Oct 2017
In the process of a review by ESA, a mistake has been corrected in the Sentinel Data Access Annual Report 2016, at page 38, concerning the size of the 'Commercial' user group registered on the Copernicus Open Access Hub.
The updated version 1.2 of the Report can be downloaded here
The updated version 1.2 of the Report can be downloaded here


Dismission of ColHub Node 2 old address colhub.esa.int (1 October 2017)
29 Sep 2017
As per news published on the 27th of July 2017, the old Node 2 address https://colhub.esa.int/dhus will be no more operational starting from the 1st of October 2017.
The new Node 2 address https://colhub2.copernicus.eu/dhus has been operational since the 27th of July 2017 and provides access, with the same credentials, to the last two weeks of:
The new Node 2 address https://colhub2.copernicus.eu/dhus has been operational since the 27th of July 2017 and provides access, with the same credentials, to the last two weeks of:
- Sentinel-1A, Sentinel-1B Near Real Time and Non Time Critical data
- Sentinel-2A L1C data.


Recovery of Sentinel-1 publication backlog on the Data Hubs
27 Sep 2017
Users are informed that there has been a delay on the publication of Sentinel-1 products since Saturday 23 2017 at 5:00 UTC up to Tuesday 26 2017 at 20:00 UTC because of an infrastructure performance issue.
The products publication backlog has been recovered as per today 27 September 2017
The products publication backlog has been recovered as per today 27 September 2017

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